A commonly reported issue among HCM users is that they sometimes have problems accessing pages they’ve regularly accessed in the past. The solution? Clearing your web browser’s cache.

This is an important task to complete because your browser retains information and over time can cause difficulties with logging into or loading websites. To prevent experiencing access issues within HCM, it’s recommended that you clear your cache at least one to two times a month.

For step-by-step instructions on clearing your cache, click here.