While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
Experiencing access issues in HCM? You may need to clear your cache
A commonly reported issue among HCM users is that they sometimes have problems accessing pages they’ve regularly accessed in the past. The solution? Clearing your web browser’s cache.
This is an important task to complete because your browser retains information and over time can cause difficulties with logging into or loading websites. To prevent experiencing access issues within HCM, it’s recommended that you clear your cache at least one to two times a month.
For step-by-step instructions on clearing your cache, click here.