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University Information Services (UIS)
We deliver information technology solutions and services to advance the University of Colorado's mission in collaboration with CU’s four campuses and System Administration.
- We leverage our knowledge of CU’s business processes and technology solutions to collaborate, create and develop technologies that enable our customers to meet their goals.
- We partner with customers to advise on strategic technology direction, provide training and support customer software and hardware.
- We enhance and support enterprise applications, data infrastructure and management, IT security, identity and access management, and more.
Impact Report
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GET THE HELP YOU NEED — FASTER AND EASIER
Now you can request support or report an issue using the new UIS self-service customer portal. The previous process of emailing the Service Desk at help@cu.edu still generates a service ticket. However, the new portal allows you to easily review the status of your submitted requests or issues. You don’t even need your service ticket number — once you log in, the portal will pull all requests associated with your account.
While using the portal is intuitive, we’ve created a quick guide to help you navigate the self-service portal.
I need
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I NEED ...
Access
Access
Request access to CU applications and services.
help
Service Desk
Get IT support via email, phone and in person.
Information
Maintenance Info
Learn of scheduled maintenance and outages.
Services
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SERVICES & PRODUCTS
Enterprise content services
Access
Modernize your content management and processes with a single platform, OnBase.
eComm
Service Desk
Access a suite of Salesforce-driven applications to support electronic engagement.
Data Management
Maintenance Info
Access interactive data visualizations and robust analytics to inform data-driven decisions.