CU Alert: All enterprise and business applications are available. See email for additional information.
Portal Status: Green
9-25-24 Resolution HCM
CU Alert: All enterprise and business applications are available. See email for additional information.
Portal Status: Green
An enterprise information platform for managing content, processes and cases
Enterprise Content Services can manage your content, processes and cases on a single platform. This helps to increase productivity, reduce operating costs and minimize risk. Improve your level of service by empowering your employees with the information they need, when they need it.
CU's current application for Enterprise Content Services is OnBase. With one system to support, maintain and upgrade, this offers a low total cost of ownership and minimizes IT sprawl.
Core Capability | Details |
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Capture |
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Manage |
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Access |
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Integrate |
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Store |
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Measure |
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By default all university employees (including student employees) will have access to the OnBase platform, but limited or no access to content or processes.
For questions regarding OnBase access to student content, please reach out to your respective campus access coordinator. Each campus has module access coordinators that review and provision the appropriate access. To request access, please fill out the CU-SIS Access Request form and indicate OnBase access is needed.
For questions regarding OnBase access to any other content, please reach out to the relevant OnBase Certified Department Administrators or the UIS Enterprise Content Service Team.
Campus | OnBase Users | % of users | Student Documents | % of Student Documents | Employee Documents | % of Employee Documents | Finance Documents | % of Finance Documents | Access Documents | % of Access Documents | Misc. Documents | % of Misc. Documents | Document Totals | % of Total |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Boulder | 4,676 | 52% | 13,023,276 | 59% | 1,195,882 | 21% | 25,075 | 54% | 26,342 | 40% | 426,610 | 16% | 14,697,185 | 48% |
Denver | 1861 | 21% | 4,673,014 | 21% | 276,792 | 5% | 12,187 | 26% | 12,498 | 19% | 0 | 0% | 4,957,339 | 16% |
Anschutz | 372 | 4% | 76,671 | 0% | 61,344 | 1% | 2,231 | 5% | 0 | 0% | 747,625 | 29% | 887,871 | 3% |
Colorado Springs | 1602 | 18% | 2,630,554 | 12% | 98,925 | 2% | 260 | 1% | 5,468 | 8% | 194,194 | 7% | 2,929,401 | 10% |
System | 531 | 6% | 344,598 | 2% | 4,020,338 | 71% | 6,766 | 15% | 21,166 | 32% | 1,133,857 | 44% | 5,526,725 | 18% |
Cross Campus | 1,298,975 | 6% | 278 | 0% | 0 | 0% | 0 | 0% | 92,112 | 4% | 1,391,365 | 5% | ||
Totals | 9,042 | 22,047,088 | 73% | 5,653,559 | 19% | 46,519 | 0% | 65,474 | 0% | 2,594,398 | 9% | 30,389,886 |
Updated: 11/10/2023
Used by System Administration and all campuses (Student Records and Student Financials) to process tuition benefit applications
Description: Employees submit forms to use the Tuition Assistance Benefit in the portal. Upon submission, forms are saved in OnBase and enter workflow. Employee Services reviews employee and dependent eligiblility (if applicable). Once Employee Services processing is complete, forms are routed to the campus of enrollment. There, course eligibility is reviewed. If approved, workflow aids in processing of waivers in Campus Solutions depending on the campus process.
Confirmation notifications are sent and stored in OnBase associated with either the employee file or the student record as applicable.
OnBase Reporting Dashboards provide information on benefit usage by campus, term, waiver type, outcome, and more.
Used by Boulder Continuing Education Student Records
Description: Students submit forms to request course enrollment. Campus Solutions data is used to help students complete the form with accurate course information for the selected semester. Upon submission, forms are saved in OnBase and enter workflow. Staff review student requests and students receive a notification that indicates the outcome for each class they've requested.
If additional documentation is needed, staff can request more information using a link to a personal, secure folder where students can add their documentation. Submitted documentation is imported to OnBase and associated with the student record, easily accessible to staff as they review requests.
OnBase Reporting Dashboards provide information on volume by term, outcome, and status of pending requests.
If your department would like to begin using OnBase, please go to our New Customer Information page.
A Decentralized Administration model allows departments the flexibility and independence to build their own solutions while also contributing to the overall service. Select users can be trained and certified by Hyland Software to become OnBase Certified Department Administrators that can manage the OnBase configuration process, Workflows, Unity forms and other related responsibilities at the departmental level. There are now a multitude OnBase Certified Department Administrators across the university system supporting administrative, research and education solutions. The UIS Enterprise Content Services Team plays a consulting role with these certified administrators and a direct support role for all other areas that do not have a certified admin on staff. We encourage new customers to consider the certification option for their implementation.
There is no cost to CU departments to utilize Enterprise Content Services. This system is funded through the campuses like other enterprise apps.
Administrative, Academic and Research groups are welcome to participate if they have a direct University affiliation
DMO, OnBase is a product of Hyland Software, replaces Singularity (DMS)
1800 Grant Street, Suite 300 | Denver, CO 80203 | Campus Mail 050 SYS
CU Help Line: 303-860-HELP (4357), E-mail: help@cu.edu | Fax: 303-860-4301