CU Alert: CU Identity Manager is experiencing a service interruption. UIS is working to restore service. Impacted users should continue to reach out to access@cu.edu for assistance. See email for more details.
Portal Status: Amber
CU Identity Manager (OIM) is CU's application for account management and user provisioning.
CU Identity Manager is used to provision the following systems:
- HCM — Request HCM Access
- FIN — Request FIN/Marketplace Access
- Role Definitions (Excel)
- CU Marketplace — Request FIN/Marketplace Access
- Skillsoft (access is provisioned automatically and is not requested)
- CU Careers (access is provisioned automatically and is not requested)
User guides & FAQs
CU Identity Manager - Process Guide for Requesting Access
CU Identity Manager - Process Guide for Approving Access (Managers)
CU Identity Manager FAQ
Support
For assistance with the access request process, contact your Campus Access Coordinator.
For technical support contact the UIS Service Desk.
Known issues
After entering user credentials and password to login user receives an error page
Send an email to access@cu.edu including:
- A desciption of error. Including a screenshot will facilitate troubleshooting..
- Your six-digit empoyee number.
- A descricption of the error. Including a screenshot of the error page will facilitate troubleshooting.
User's personal or job information is incorrect.
CU Identity Manager data is sourced from HCM. Typically, if the data in CU Identity Manager is wrong, it is because the data in HCM has not been updated. Check with your departmental payroll liaison (PPL) that the data in HCM is correct. If it is correct and the data in CU Identity Manager is still incorrect, email access@cu.edu. Please include your six-digit employee number and provide specific details about what data is incorrect.