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Production Maintenance

Production windows affect our "live" systems with real-time data used by students, staff, and faculty. When there is a production window, most systems will not be available to users, unless a production communication states otherwise. 

  6 p.m. Sept. 22 - midnight Sept. 23 scheduled maintenance for production systems (extended 30-hour window)

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Non-Production Maintenance

Non-production maintenance windows affect the testing and development versions of CU's production systems. These mirrored systems allow UIS staff to develop new features and functionalities and test them before they are moved to production for real-time access by our customer base. 

  6 a.m.-6 p.m. Sept. 6 scheduled maintenance for non-production systems

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HCM Maintenance

Human Capital Management (HCM) maintenance affects the HCM system, which is used for core human resources, payroll and benefits, and other HR-related activities. Its applications are linked through the Enterprise Portal, which is the main point of entry for self-service applications for students, faculty and staff. The portal is sometimes called CU Resources, MyCUInfo, myUCCS Portal or CU Access.

HCM can be down during scheduled production maintenance windows as well as have dedicated maintenance windows. 

  6 p.m. Sept. 22 - midnight Sept. 23 scheduled maintenance for production systems (extended 30-hour window)

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Campus Solutions Maintenance

Campus Solutions windows are for maintenance on Campus Solutions (CS), the student system and primary component of CU Student Integrated Systems (CU-SIS). It encompasses many functions directly related to student administration, faculty workload and course management.

Campus Solutions can also be down during scheduled production maintenance windows. 

  6 a.m.-2 p.m. Oct. 6 scheduled maintenance for Campus Solutions production systems

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Other Maintenance

For maintenance that doesn't fall into one of the above categories, it will be listed here.

Ongoing: Windows 7 replacement is ongoing. Schedule an upgrade now.

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Maintenance key

 

  Operational
     Information
  Degraded performance

  Maintenance
  Partial outage
    Major outage

 

Contact us

 

  Email: help@cu.edu
   Call: 303-860-HELP (4357)
  In person: 1800 Grant St., Suite 200