While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
Correctly enter a Person of Interest by following these 3 steps
A common error HCM users make while entering a Person of Interest (POI) is clicking Save instead of Add Relationship at the end of the process, causing a Person ID to be created in the system.
Please ensure you are correctly entering POIs by following these steps:
- Run the Job List query and uncheck Active ONLY.
- Search for Matching Persons to verify the correct person by comparing the date of birth.
NOTE: If you receive the warning message below when you are entering the POI, close the tab and research further.
- If you search for the person and cannot find them in the system, add them by following the Adding a Person of Interest (POI) step-by-step guide. After their information is entered and you’ve defined the POI’s organizational relationship on the final tab, click Add Relationship.
If you click Save instead of Add Relationship, the following warning will populate:
Select Cancel (not OK) or a Person ID will be created. If this ID is assigned, but the process of adding the POI relationship is not complete, you will not be able to find the POI in a search.
If this occurs, please contact the HCM Help Desk at 303-860-4200, option 2, or email@example.com.