While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
HCM down for maintenance Thursday, March 8 and Sunday, March 11
HCM will be down for a 3-hour window from 6-9 p.m. Thursday, March 8 for maintenance to support tax patching and for another 12-hour window from 6 a.m.-6 p.m. Sunday, March 11 for regular scheduled production maintenance.
6-9 p.m. Thursday, March 8 and 6 a.m.-6 p.m. Sunday, March 11, 2018
March 8 systems impacted:
Unavailable production services:
CU Careers - Recruiting | eRA (integration to HCM only) | HCM
Unavailable portal links and tiles:
All tiles | Benefits and Wellness tab | Business Tools Tab / CU Careers – Recruiting, HCM | My Info and Pay tab | My Leave
March 11 systems impacted:
All production systems will be down, including:
Campus Solutions | Campus Solutions Mobile Application | Central Information Warehouse (CIW) | Concur | Constituent Relationship Management (CRM) | CU-Data | CU Marketplace | Degree Audit and Transfer Credit (DATC) | Enterprise Portal | eRA InfoEd application | eRA (interface with the HCM system only) | FIN | HCM | HireRight | ImageNow | Integration Gateway | International Student and Scholar System (ISSS) | LegalFiles | lynda.com | My Leave | OnBase (direct access and Unity Client) | Online Admissions Offering (OAO) | Parchment | Phire | R25 | Secure Enterprise Search (SES) | Secure File Transfer Protocol | SharePoint | Singularity | Skillsoft | TeamMate |Terminal Server | TTO Portal
- The Business Calendar highlights future maintenance window dates and times.
- The UIS Service Alerts Blog details UIS service maintenance events.
- The UIS Service Catalog details services provided by the department.
Thank you for your cooperation as we complete this necessary maintenance work.
UIS Service Desk
University of Colorado, University Information Systems
1800 Grant Street, Suite 200
Denver, CO 80203