Let us help you navigate the resources in the eComm wiki so you can get the answer you're looking for when you need it. Select the eComm application for which you have a question (Salesforce, Marketing Cloud, or Cvent) and then view resources by category. Can't find what you need in this wiki? Email contact@cu.edu so we can add a resource.
While unsubscribing is explained quite simply at New User Training, there is a little bit more to it. Dig into the details of how the technology supports changes to constituents' preferences.
We know how cluttered your Marketing Cloud account can get if you are a frequent sender. Use these different types of folders (and other tips) to stay organized.
If you're creating a sender profile with a non-CU email address, follow these steps to verify your new sender profile and begin sending communications.
If you work at CU Boulder, there is a good chance you will be supported by different eComm specialists for different needs. Ask these two questions to find the group with the right expertise.
Wondering how much time elapses between your email send and constiutuents' actions? Use the Time Between Send and Engagement report in Marketing Cloud to help assess the need for reminders or additional touch points.
Interested in exporting your most recent send data without copying and pasting it into an Excel spreadsheet? With Marketing Cloud's Recent Email Send Summary, you can.
Curious if your readers are engaging with your content more on mobile or desktop? The answer to this question is key in helping you determine your most compelling email designs, and the Device Performance by Email Sends and Email Performance by Device reports in Marketing Cloud can help.
Wondering about how successfully your emails are being delivered to different email domains or which domains generate the highest number of spam complaints? Marketing Cloud's Deliverability - Complaint Rate report can help.
Wondering which day of the week generates the highest engagement for your email sends? Take the guesswork out of your efforts by using Marketing Cloud's Best Performing Send Day Report.

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