Unsubscribe Details

April 23, 2020 by Melanie Jones
While unsubscribing is explained quite simply at New User Training, there is a little bit more to it. Dig into the details of how the technology supports changes to constituents' preferences.
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Folders in Marketing Cloud

April 22, 2020 by Melanie Jones
We know how cluttered your Marketing Cloud account can get if you are a frequent sender. Use these different types of folders (and other tips) to stay organized.
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Onboarding Workflow

April 3, 2020 by Melanie Jones
From discovering someone is the right fit for eComm to getting them comfortable with sending emails and creating events, it takes many steps. Dive into the workflow, associated timeframe and who's responsbile.
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New User Added to Pre-Existing Units

April 3, 2020 by Melanie Jones
For new users starting out fresh, everything needs to be added to their account from scratch. When a new user is an addition or taking over for an existing unit, they'll need access to already existing content.
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License Object Fields

April 3, 2020 by Melanie Jones
There are numerous fields on the License object that can help get a sense of your user.
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CU Boulder User Support

March 17, 2020 by Melanie Jones
If you work at CU Boulder, there is a good chance you will be supported by different eComm specialists for different needs. Ask these two questions to find the group with the right expertise.
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CU Branded Event Templates

February 10, 2020 by Melanie Jones
Leverage one of CU's branded templates to get an event launched without re-inventing the wheel.
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Cvent Flex | Additional Training

January 13, 2020 by Melanie Jones
Checkout additional Flex training resources directly from Cvent, including easy to apply best practices and advanced webinars.
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Transition from Cvent Standard to Flex | Training

January 7, 2020 by Melanie Jones
If you are familair with creating Standard events with Cvent, you already know 70% of Flex. Flex has taken Standard registration to a whole new level with a drag-and-drop Site Designer and Email Designer.
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Contact Missing from Audience Report

November 12, 2019 by Melanie Jones
You expect someone to show up on your Report, but they don't. Let's explore the reasons why someone isn't captured in your Report and options to remedy the situation.
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