Let us help you navigate the resources in the eComm wiki so you can get the answer you're looking for when you need it. Select the eComm application for which you have a question (Salesforce, Marketing Cloud, or Cvent) and then view resources by category. Can't find what you need in this wiki? Email firstname.lastname@example.org so we can add a resource.
Wondering how much time elapses between your email send and constiutuents' actions? Use the Time Between Send and Engagement report in Marketing Cloud to help assess the need for reminders or additional touch points.
Curious if your readers are engaging with your content more on mobile or desktop? The answer to this question is key in helping you determine your most compelling email designs, and the Device Performance by Email Sends and Email Performance by Device reports in Marketing Cloud can help.
Wondering about how successfully your emails are being delivered to different email domains or which domains generate the highest number of spam complaints? Marketing Cloud's Deliverability - Complaint Rate report can help.