The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
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CURRENT STEP | Pre-Access Requirements
Before access to eComm tools (Salesforce, Marketing Cloud and Cvent) is granted, new users must sign the eComm User Agreement and complete training for data security, confidentiality, FERPA and PCI compliance. This is not training of the Salesforce tools and must be completed BEFORE access to the applications can be granted.
LICENSE SCHEDULE eComm licenses are distrubuted monthly. Pre-access Requirements and a license request needs to be in by the last day of the month for new users to recieve login credentials around the 5th of the month.
eComm User Agreement
All users and their supervisors must sign the eComm User Agreement. After you sign the form, the eComm team will send a signature request to your supervisor. This agreement outlines important requirements that you and your supervisor must agree to before you can be provisioned for an eComm license, including: confidentiality, data security, fiscal responsibility, CAN-SPAM compliance, training, processes & policies.
Skillsoft Courses for all users | complete every 3 years
All users must complete the following SkillSoft courses.
Information Security and Privacy Awareness | Course ID: _scorm12_cu_u00063_0001
This 30-minute course covers how to protect university and private information.
CU IT Confidentiality Agreement | Course ID: _scorm12_cu_u00087_0001
This 20-minute course covers your responsibilities for protecting the confidentiality and privacy of information at CU.
CU: FERPA (Family Education Rights and Privacy Act) | Course ID: _scorm12_cu_u00049_0001
This 45-minute course covers how federal law protects student education records.
PCI Compliance for Cvent users | complete annually
All Cvent users must complete the additional course below.
CU: Payment Card Security - CU System | Course ID: _scorm12_cu_u00162_0001
This 30-minute course will cover responsibilities for protecting cardholder data.
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