The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
You might know a bit about the tools that make up eComm's platform (Salesforce, Marketing Cloud, and Cvent), but what's the real ROI of eComm for your communication and event management needs? It's a question many users ask, and we're here to help you both understand the value and communicate it to others on your team.