Let us help you navigate the resources in the eComm wiki so you can get the answer you're looking for when you need it. Select the eComm application for which you have a question (Salesforce, Marketing Cloud, or Cvent) and then view resources by category. Can't find what you need in this wiki? Submit a help ticket at cu.edu/ecomm/submit-help-ticket.
Learn how to understand the difference between speedtypes, account codes, and designation codes.
Collectig payment in Cvent with funds directed to a CU speedtype? Learn about the types of account codes that are allowable in Cvent per CU's controllers.
Learn about the steps required to create a fundraising event in Cvent.
Marketing Cloud subscribers have several statuses that impact their ability to receive communications. Learn more about what each status means and what to do when you encounter it.
Users can upload files to Marketing Cloud, creating a link or URL that can be included in emails. Many file types are supported, including Excel, PDFs, and ICS (to make an 'Add to Calendar' link). See below for details on two common use cases.
There are two types of contacts you'll encounter in Salesforce: standard and individual. Learn the difference.
Learn how the eComm billing process works throughout the Fiscal Year so you and your users know what to expect.
What should you do if you notice an incorrect our outdated email address in Salesforce? Read this wiki to find out.
Beginning on February 1, 2022, Marketing Cloud will require multi-factor authentication (MFA) upon login as an additional security precaution. Learn more about MFA and how to enable it in this wiki.

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