Do you have a firm grasp of Marketing Cloud basics? Learn how you can take your skills to the next level with intermediate training.
eComm Subcommittee Update, Wiki Index Update, Cvent Integration Update, CU Footer for All Emails - Opt Out of all Emails, Email Preference Management Update, New Wikis this Week, Ongoing TaskRay Tasks and Data Monitoring
Sometimes constituents reach out to us to modify their email preferences instead of using the CU Footer for All Emails. Learn what to do if you want to help but aren't sure how to do so.
Do you need to create a new email preference category or modify an existing email preference category? Learn how in this wiki.
One of the cornerstones of eComm is allowing constituents to manage their own email preferences. Learn how Salesforce and Marketing Cloud make that constituent-centered focus possible.
Interested in having a dashboard for your unit like the one on the Salesforce homepage? Learn about the questions you should be asking to set the stage for success.
Looking at a dashboard that seems to be out of date? Learn to refresh it in this wiki.
You might notice occasional duplicates in Salesforce when you're searching for a contact. Learn about why these duplicates occur and how they are merged.
What should you do if you notice an incorrect our outdated email address in Salesforce? Read this wiki to find out.
There are two types of contacts you'll encounter in Salesforce: standard and individual. Learn the difference.

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