To meet the demand of scalability and enterprise-wide goals of Constituent Relationship Management (CRM), CU created an Enterprise CRM Program, led by a CRM Center of Excellence (CoE) that serves CU in the following areas of responsibility: Shared Infrastructure and CRM Program Management, Delivery, and Implementation of Strategy.
Users will be opted-in to receive tips & tricks from eComm, including: best practices, in-person training opportuinites, and how-to tutorials available on-demand.
Watch the recorded Intro to Training video to build your knowledge of eComm's suite of tools along with federal laws that pertain to you as a communicator. Don't forget to test yourself with a quick quiz!
