To meet the demand of scalability and enterprise-wide goals of Constituent Relationship Management (CRM), CU created an Enterprise CRM Program, led by a CRM Center of Excellence (CoE) that serves CU in the following areas of responsibility: Shared Infrastructure and CRM Program Management, Delivery, and Implementation of Strategy.
Users will be opted-in to receive tips & tricks from eComm, including: best practices, in-person training opportuinites, and how-to tutorials available on-demand.
Check out the new location for Marketing Cloud's help and training materials on help.salesforce.com!
Watch the recorded Intro to Training video to build your knowledge of eComm's suite of tools along with federal laws that pertain to you as a communicator. Don't forget to test yourself with a quick quiz!
Check out a better way to check in by downloading Cvent's mobile app, OnArrival.