What is the Center of Excellence (CoE)?

January 31, 2018 by Melanie Jones
To meet the demand of scalability and enterprise-wide goals of Constituent Relationship Management (CRM), CU created an Enterprise CRM Program, led by a CRM Center of Excellence (CoE) that serves CU in the following areas of responsibility: Shared Infrastructure and CRM Program Management, Delivery, and Implementation of Strategy.
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eComm User Communications

January 30, 2018 by Melanie Jones
Users will be opted-in to receive tips & tricks from eComm, including: best practices, in-person training opportuinites, and how-to tutorials available on-demand.
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Marketing Cloud | Your Go-To Resource for Help

January 16, 2018 by Kate O'Connell
Check out the new location for Marketing Cloud's help and training materials on help.salesforce.com!
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New User Training | Training Intro

January 3, 2018 by Melanie Jones
Watch the recorded Intro to Training video to build your knowledge of eComm's suite of tools along with federal laws that pertain to you as a communicator. Don't forget to test yourself with a quick quiz!
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