Let us help you navigate the resources in the eComm wiki so you can get the answer you're looking for when you need it. Select the eComm application for which you have a question (Salesforce, Marketing Cloud, or Cvent) and then view resources by category. Can't find what you need in this wiki? Email contact@cu.edu so we can add a resource.
Cvent event titles containing special characters for "styling" purposes (not grammatical ones) are causing payment processing issues. Learn more and take action to ensure payments are processed successfully.
eComm is a suite of tools built to support communicators across all four CU campuses, System and Advancement. Before trying to get access, get a better sense of what the eComm technology entails and how it might be able to support your electronic communication and event needs.
With Cvent, you can translate Flex and Classic events into several different languages for your registrants. Most of the default fields, such as labels, instructions, error message, and validations, are automatically translated, but can be customized. Certain text that is not automatically translated, such text widgets, registration questions, feedback survey questions, session names, etc, will need to be translated manually.
A Cvent license is great for supporting event planners at numerous stages of the event life-cycle, for both simple and complex events. There are certain elements are not included with at typical license, but you can contract directly with Cvent to procure.
With eComm, a Cvent event can be configured to collect money for an event that will later be deposited to your speed type. Users who host paid events must complete the Payment Card Industry (PCI) SkillSoft course annually and have an understanding of financial processes.
Testing your event registration and website is crucial to the success of an event.
Depending on your event's complexity, user's should start with a certain event type.
Cvent offers integration with a number of additional platforms, but what is possible within eComm's processes and procedures? Learn more before you make any promises.
Cvent is phasing out Classic registration forms in favor of Flex and Express events. Are you prepared? Transition Classic events to Flex (or Express, if applicable) soon to avoid the frustration and stress of learning the upgraded tool under a tight deadline.