This resource is designed for eComm specialists who help onboard new users for their campus. Once you know how to submit requests and important deadlines, get a peek into all the customized emails they will recieve during their first 7 months in the applications. All emails are customized based on the applications the individual has access to and the eComm specialist who supports them.
Cvent's new design experience updates the look and feel of almost all their core products. Users can switch back and forth to the new experience for now, but come Dec. 1, 2021 it will be the only option. Learn more about the navigating the new user experience.
Each Cvent event has a unique URL or Weblink that will become live when the event is launched. At eComm, we typically use the Summary weblink to invite folks to register for the event - included in a Marketing Cloud message.
Cvent's new design experience updates the look and feel of almost all their core products. Users can switch back and forth to the new experience for now, but come Dec. 1, 2021 it will be the only option. Learn more about the navigating the new user experience.
By default, any saved Cvent Report is only accessible to the person who created it. Whoever created and saved the Report will need to expand the Report Visibility for anyone else to access it.
Learn how you'll be notified about eComm outages and unplanned maintenance. Salesforce users can set their own Salesforce Chatter Notifications and Post in Salesforce Chatter.
While Cvent has a feature to "process payment at a later time," we never want to enable it. Collecting credit card information to process at a later time doesn't align with CU's approach to protecting cardholders and it should not be enabled under any circumstances. The good news is, by default, this setting is disabled across all events and most users remain unaware of this functionality. Follow these instructions to confirm your paid event doesn't have this feature enabled.
Salesforce Dashboards can provide easy to understand, quantifiable data on Marketing Cloud email sends and Cvent events - among other things. When used in combination with other information and your own criteria of success, it will help paint a more complete picture of your outreach efforts.
