Users will be opted-in to receive tips & tricks from eComm, including: best practices, in-person training opportuinites, and how-to tutorials available on-demand.
Check out the new location for Marketing Cloud's help and training materials on help.salesforce.com!
Watch the recorded Intro to Training video to build your knowledge of eComm's suite of tools along with federal laws that pertain to you as a communicator. Don't forget to test yourself with a quick quiz!
Testing might be the most important step when creating your communications and events. Make sure your constituent experience is flawless by having your team test before the official send.
Not sure what can be accomplished with the eComm suite of tools? Learn about the most common features used at CU.
If you need to send communications to internal audiences (faculty, staff or students) you'll want it delivered to their campus email addresses (eg; @colorado.edu, @ucdenver.edu, @cu.edu or @uccs.edu), To do so, you'll need to send to a Data Extension. Your eComm specialist will create the Data Extension but it's the sender's responsibility to re'Start' it before each send.
Did you and your team create an awesome email that you want to share with another unit at CU? With Marketing Cloud there is no need to re-invent the wheel. Provide a few key pieces of information to your eComm specialist and they can share the email between the two units.
We are thrilled to announce our new training program and website release! Thanks to everyone who was able to join us. It was great to hear feedback on which topics to cover in future trainings. Couldn't make it? Don't worry - you can find details on all the information we covered here.
Does your user need to send an email containing a unique piece of information for each recipient? ​eComm specialists can learn how to add information that is not housed in Salesforce (called profile attributes) to your Marketing Cloud email.
Finding the best email design for your school, college, or program is an ongoing process.

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