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Marketing Cloud | Update a broken link after a send
April 22, 2025 by Melanie Jones
eComm is pulling back the curtain to showcase our best magic trick. Replace a link in a Marketing Cloud email that you have already sent, and it will automatically update in recipients' inboxes.
Link Limitations Please note you cannot use a link that contains =, ?, or &. If you try, you will get an error that reads: Do not enter =, ?, or &. These are added for you. As a workaround, you can use a free tool to shorten the URL or use a URL redirect at your campus.
- Navigate to the sent Email by going to Email Studio >> Tracking >> Sends in the dropdown
- Select the Email Name
- Click the Job Links tab
- Select the URL ID aligned with the URL you wish to change
- Enter or paste the new URL in the URL box
- Select the blue Save button in the top right
- The moment it's saved, the email that was sent will be directed to this new URL.
