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Home > Marketing Cloud | Update a broken link after a send

Marketing Cloud | Update a broken link after a send [1]

April 22, 2025 by Melanie Jones [2]

eComm is pulling back the curtain to showcase our best magic trick. Replace a link in a Marketing Cloud email that you have already sent, and it will automatically update in recipients' inboxes.

Link Limitations Please note you cannot use a link that contains =, ?, or &. If you try, you will get an error that reads: Do not enter =, ?, or &. These are added for you. As a workaround, you can use a free tool to shorten the URL or use a URL redirect at your campus.

  • Written Instructions with Screenshots
  • Video
  • Navigate to the sent Email by going to Email Studio >> Tracking >> Sends in the dropdown
  • Select the Email Name

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  • Click the Job Links tab
  • Select the URL ID aligned with the URL you wish to change

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  • Enter or paste the new URL in the URL box
  • Select the blue Save button in the top right
    • The moment it's saved, the email that was sent will be directed to this new URL.

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Source URL:https://www.cu.edu/blog/ecomm-wiki/marketing-cloud-update-broken-link-after-send

Links
[1] https://www.cu.edu/blog/ecomm-wiki/marketing-cloud-update-broken-link-after-send [2] https://www.cu.edu/blog/ecomm-wiki/author/39 [3] https://www.cu.edu/blog/ecomm-wiki/marketing-cloud-i-screwed-now-what [4] https://www.cu.edu/blog/ecomm-wiki/testing-checklists