With summer winding down and fall right around the corner, you are not the only one reassessing your communication strategy. How will you get your messages to standout from the rest? It all starts with understanding your audience and targeting them appropriately. Over the next few months, we'll show you how to set goals with your team and understand your audience through analytics. Together, we'll test recipient engagements and share successes (and failures) across CU.
Checkout details on recurring CU processes such as obtaining licenses along with scheduled audits that will occur to ensure the platforms remain 'clean' and users are in compliance with the eComm user agreement.
Have an excel file of folks that you want to email? Your eComm specialist can create a Salesforce Campaign to capture your audience for you to distibute messages to.
Looking for a refresher on CIW training for IERs? This is your one stop shop for getting started.
Users will be opted-in to receive tips & tricks from eComm, including: best practices, in-person training opportuinites, and how-to tutorials available on-demand.
Watch the recorded Intro to Training video to build your knowledge of eComm's suite of tools along with federal laws that pertain to you as a communicator. Don't forget to test yourself with a quick quiz!
Not sure what can be accomplished with the eComm suite of tools? Learn about the most common features used at CU.
We are thrilled to announce our new training program and website release! Thanks to everyone who was able to join us. It was great to hear feedback on which topics to cover in future trainings. Couldn't make it? Don't worry - you can find details on all the information we covered here.
Does your user need to send an email containing a unique piece of information for each recipient? ​eComm specialists can learn how to add information that is not housed in Salesforce (called profile attributes) to your Marketing Cloud email.
Use this tool to find the zip codes that fall into a radius around a point (or user defined area) on a map.

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