Often when a Contact is not receiving emails, there are several logical reasons why, including actions taken by constituents themselves. If you are investigating why a Contact is not receiving communications, review the steps below to troubleshoot.
Checkout details on recurring CU processes such as obtaining licenses along with scheduled audits that will occur to ensure the platforms remain 'clean' and users are in compliance with the eComm user agreement.
Cvent Certification provides an opportunity for planners to demonstrate their expertise of the Cvent Event Management planning software. They offer both a Professional and Advanced level of certification for Cvent Event Management users.
Looking for a refresher on CIW training for IERs? This is your one stop shop for getting started.
To meet the demand of scalability and enterprise-wide goals of Constituent Relationship Management (CRM), CU created an Enterprise CRM Program, led by a CRM Center of Excellence (CoE) that serves CU in the following areas of responsibility: Shared Infrastructure and CRM Program Management, Delivery, and Implementation of Strategy.
Did you and your team create an awesome email that you want to share with another unit at CU? With Marketing Cloud there is no need to re-invent the wheel. Provide a few key pieces of information to your eComm specialist and they can share the email between the two units.
Salesforce offers a wide range of resources for their customers. Learn more about the resources available to premier accounts through this webinar recording.
Salesforce offers a wide range of resources for their customers. Among these resources are accelerators, or quick, personalized work sessions that solve specific Salesforce challenges.
Use this tool to find the zip codes that fall into a radius around a point (or user defined area) on a map.

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