The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
Emailing Donors with eComm
Advancement communications are intended to be sent through eComm - and there are processes in place to achieve this. In order to capture your desired audience, you will have to work with both Advancement Reporting and your eComm specialist. Follow these four steps to reach your objective:
SOLICITATIONS Ensure your ecomm specialist notifies the Central Advancement eComm team that you’re planning to send an email to donors.
1 | Define Audience
- First time donors
- $5K+ donors
2 | Submit Request to Advancement
Submit a request for an EID (Advance ID) list, with the complete audience definition, to firstname.lastname@example.org
IMPORTANT While physical mailing reports can be pulled through Advance, email addresses cannot. However, the Electronic Communications (eComm) Program is able to assist with email requests. They have a robust set of tools to ensure compliance to federal legislation like CAN-SPAM as well as branded template options and current email address information for CU constituents, including donors.
3 | Provide EID (Advance ID) List to eComm
Columns should include:
- First Name
- Last Name
- EID (Advance ID)