The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
Addressing Salesforce Bugs
Salesforce bugs must be fixed by Salesforce. Learn how to navigate through the Salesforce Community to search for how-to's, share ideas, and report bugs. You can also Upvote Ideas to prioritize bug resolution.
How-To Address a Salesforce Bug
- Login to the Salesforce Community
- Search your question for Answers and Ideas
- If the Idea already exists, Upvote it
- If the Idea does NOT already exist, Post an Idea
- Ask fellow Salesforce Community members (eComm specialists & users) to Upvote your idea.
Anyone who has Upvoted the Idea will receive an email notification once it's resolved.