Monthly License Change Requests

April 22, 2026 by Melanie Jones
This resource is designed for eComm specialists who are responsible for submitting provisioning and deprovisioning requests for their campus. Learn how to submit requests while being mindful of important deadlines and details that affect the user experience.
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Scheduling Salesforce Send Emails in Automation Studio

April 15, 2026 by jennifer.mortensen
Do you often send a similar email to the same audience on a weekly or monthly basis, like CU Boulder Today or UCCS Communique? Learn how to streamline your process with automation studio.
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Send Marketing Cloud Emails

April 15, 2026 by Melanie Jones
There are two ways to send emails through Marketing Cloud, Guided Send and Salesforce Send Emails. Guided Send has a sleeker interface but Salesforce Send Emails can be reused bringing efficiency and minimizing room for error.
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Support Model

April 14, 2026 by Melanie Jones
Not sure if you have access to complete a task? Find out which roles have access to complete which tasks - and those you must request.
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Comparing Audience Types and Automation Studio vs Journey Builder

April 9, 2026 by melanie.jones@cu.edu
Audiences can exist in many different forms. Learn more about which audience types to use for different scenarios (and limitations).
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Your Guide to Salesforce vs. Marketing Cloud Email Data

April 8, 2026 by melanie.jones@cu.edu
Not sure where to look for email data? There are many places where similar data exists across Marketing Cloud and Salesforce, but each serves a different need and is available for varying amounts of time. Check out the different options along with common use-cases and a comparison chart to see which is best for your end goal.
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Accessibility Best Practices

April 2, 2026 by Megan
Are you giving people with a disability the opportunity to acquire the same information, engage in the same interactions, and enjoy the same services as a person without a disability in an equally effective and equally inclusive manner, with equivalent ease of use?
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