If you are familair with creating Standard events with Cvent, you already know 70% of Flex. Flex has taken Standard registration to a whole new level with a drag-and-drop Site Designer and Email Designer.
You expect someone to show up on your Report, but they don't. Let's explore the reasons why someone isn't captured in your Report and options to remedy the situation.
Even those without a Cvent login can access data through a password-protected URL whenever they fancy, and, best of all, without needing to pester you. You'll just need an eComm specialist to get a Report User added to Cvent and create the desired Parked Report.
Salesforce Contacts and Marketing Cloud Subscribers share a 1:1 relationship but behave differently than one another. Checkout the scenario below to better understand the intricacies between the two.
Learn how to create sender profiles, delivery profiles and send classifications in Marketing Cloud so that communications contain the correct from information, email footer and commercial vs. transactional distinction (CAN-SPAM Classification).
Advancement communications are intended to be sent through eComm - and there are processes in place to achieve this. In order to capture your desired audience, you will have to work with both Advancement Reporting and your eComm specialist.
Are you sending an email to a data extension using profile attributes (also known as data tags or personalization tags)? Learn how to populate your profile attributes correctly so your send will contain the desired constituent data.
While eComm Specialists can easily update the Email Opt Out field on the contact in Salesforce, it is essential that any changes made are also reflected in the Advance source system. Ensuring parity between the systems will help eComm avoid data errors and inconsistencies going forward.
Salesforce bugs must be fixed by Salesforce. Learn how to navigate through the Salesforce Community to search for how-to's, share ideas, and report bugs. You can also Upvote Ideas to prioritize bug resolution.
eComm specialists can share Report and Dashboard Folders and Subfolders with users and public groups. Those with access will be able to view its contents in Salesforce and in Marketing Cloud.
