The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
Cvent | Support and Resources
Once logged into your Cvent account, navigate to the top right corner and select ‘Help & Support’.
This will take you to the ‘Help & Training’ portal where you can:
- View your past cases (complete with questions, answers, and supporting resources)
- Search existing step-by-step tutorials, articles, and videos
- Contact Cvent support directly
There are a couple of different ways to contact Cvent support. For immediate assistance, call or chat(instant message) with a Cvent consultant.