Categorized in: 

Cvent | Support and Resources

Contact Cvent's premium support and utilize countless resources available at your fingertips. 

2021 New User Experience

  • Once logged into your Cvent account:
    • Hover the question mark icon to the top right corner and
    • Select Help & Support in the dropdown.

null

  • You'll be taken to the Cvent Knowledge Base where you can:
    • Contact Cvent support with three options on the right hand side.
      1. Open a Case
      2. Chat on Messanger
      3. Requesting a Call
    • Search existing tutorials (step-by-step resources)
    • View My Cases in the top-right corner, if you contacted Cvent support previously

null

  • If you search existing tutorials, it can be useful to refine your search with the checkboxes on the right

null

Current Experience

Once logged into your Cvent account, navigate to the top right corner and select Help & Support.

null

This will take you to the Cvent Knowledge Base where you can:

  1. Contact Cvent support directly by:
    • Opening a Case
    • Chatting
    • Requesting a Call
  2. Search existing step-by-step tutorials, articles, and videos
  3. View My Cases in the top-right, complete with your questions to Cvent along with the answer and supporting resources

null

ACCOUNT CODE | UCCO003

Don't forget - you'll need CU's account code when contacting Cvent: UCCO003