The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
PREVIOUS STEP | Login Details
CURRENT STEP | New User Training
Login | all new users
New users should have recieved their credentials along with login instructions from the eComm Training Manager around the 5th of the month. If you did not get this email or have issues logging in for the first time, contact firstname.lastname@example.org.
Intro to Training & Understand CAN-SPAM | all new users
Attend Intro to Training to understand the importance of CAN-SPAM and your role in keeping CU compliant.
Marketing Cloud | all new Marketing Cloud users
Learn how to create and deliver an email invitation via Marketing Cloud.
Cvent | all new Cvent users
Cvent is eComm's event management platform. Forms can be built to support simple or complex events and can be customized easily.
Salesforce | all new Salesforce & Marketing Cloud users
Salesforce holds all of eComm's data, which makes it critical to our use of Marketing Cloud - namely for creating targetted audiences. Your eComm specialist creates your audiences in Salesforce, so your expertise is not essential (although beneficial). New users are encouraged to focus their attention on Marketing Cloud and/or Cvent first and later learn Salesforce to avoid being overwhelmed.