CAN-SPAM New User Training

Walk through the materials below to build your knowledge of how eComm approaches CAN-SPAM, the federal law that pertain to you as a communicator of CU. Confirm you understand the basics with a quick quiz.

  • Don’t use misleading header information or deceptive subject lines.
  • Tell recipients where you’re located.
  • Tell recipients how to opt out of receiving future email from you.
  • Honor opt-out requests promptly (within 10 business days). 

After, learn how to avoid violating CAN-SPAM within eComm's applications and processes.

IMPORTANT It's important to remember violating CAN-SPAM can be costly if fined by the Federal Trade Commision (FTC). Each separate email in violation of the law is subject to penalties of up to $46,517.

Understand CAN-SPAM

CAN-SPAM Violation Consequences

All eComm users gain an understanding of the importance of CAN-SPAM compliance during new user training; in fact, CAN-SPAM compliance is one of the key reasons why the eComm program exists. Learn more about eComm's protocol if someone violates CAN-SPAM once or repeatedly.

Complete the quiz below after you have reviewed the resources above.