eComm specialists can assist users with administrative tasks, such as unlocking a user, resetting their password or granting a temporary code if they forgot their authentication method.
November Last Login Audit, Use of First Name Field in Communications, Cvent New Experience Launches Dec. 1, Marketing Cloud MFA Rollout, Updates on Outstanding Issues, Ongoing Data Monitoring
The Org Tree field is newly available on the Employment object in Salesforce. The field is populated with concatenated, five digit codes that each represent departments across CU and must be translated. The values indicate the organizational hierarchy, based on the department the employee works in.
Cvent IP Address Ranges, Business Unit Assessment, POI Data Update, Preferred Name Update, Updates on Outstanding Issues, Ongoing Data Monitoring
By default, any saved Cvent Report is only accessible to the person who created it. Whoever created and saved the Report will need to expand the Report Visibility for anyone else to access it.
Q4 Email Preferences and Business Units, Oct. Last Login Audit, Updates on Outstanding Issues, Ongoing Data Monitoring
There are three Keys to Successful Enablement and Training: documentation, communications, and a feedback loop.
Learn about the approach to creating help tickets, including technical tutorials with tips for consistency. A feedback loop from your customer is crucial to continuous improvements and trust.
October Provisioning, September Team Meeting, Updates on Outstanding Issues, Ongoing Data Monitoring
Learn how you'll be notified about eComm outages and unplanned maintenance. Salesforce users can set their own Salesforce Chatter Notifications and Post in Salesforce Chatter.

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