We know how cluttered your Marketing Cloud account can get if you are a frequent sender. Use these different types of folders (and other tips) to stay organized.
Understand the difference between sender profiles, delivery profiles and send classifications, in Marketing Cloud. These not only drives who an email appears to come from, but more importantly ensures that it's CAN-SPAM compliant.
This resource is designed for eComm specialists who help onboard new users for their campus. Once you know how to submit requests and important deadlines, get a peek at all the customized emails they will receive during their first couple of months in the applications. All emails are customized based on the applications the individual has access to and the eComm specialist who supports them.
Cvent's new design experience updates the look and feel of almost all their core products. Users can switch back and forth to the new experience for now, but come Dec. 1, 2021 it will be the only option. Learn more about the navigating the new user experience.
Each Cvent event has a unique URL or Weblink that will become live when the event is launched. At eComm, we typically use the Summary weblink to invite folks to register for the event - included in a Marketing Cloud message.
Cvent's new design experience updates the look and feel of almost all their core products. Users can switch back and forth to the new experience for now, but come Dec. 1, 2021 it will be the only option. Learn more about the navigating the new user experience.
The Org Tree field is newly available on the Employment object in Salesforce. The field is populated with concatenated, five digit codes that each represent departments across CU and must be translated. The values indicate the organizational hierarchy, based on the department the employee works in.
Learn about the approach to creating help tickets, including technical tutorials with tips for consistency. A feedback loop from your customer is crucial to continuous improvements and trust.
Learn how you'll be notified about eComm outages and unplanned maintenance. Salesforce users can set their own Salesforce Chatter Notifications and Post in Salesforce Chatter.