Unsubscribe Details

April 23, 2020 by Melanie Jones
While unsubscribing is explained quite simply at New User Training, there is a little bit more to it. Dig into the details of how the technology supports changes to constituents' preferences.
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Verifying Sender Profiles

April 20, 2020 by jennifer.mortensen
If you're creating a sender profile with a non-CU email address, follow these steps to verify your new sender profile and begin sending communications.
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New User Added to Pre-Existing Units

April 3, 2020 by Melanie Jones
For new users starting out fresh, everything needs to be added to their account from scratch. When a new user is an addition or taking over for an existing unit, they'll need access to already existing content.
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License Object Fields

April 3, 2020 by Melanie Jones
There are numerous fields on the License object that can help get a sense of your user.
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Communicating with Non-Degree Seeking Students

April 1, 2020 by jennifer.mortensen
Wondering how to best communicate with your unit's non-degree seeking students? Since this audience isn't captured in Salesforce, use this wiki to help plan your outreach.
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Enabling Product Notifications

March 27, 2020 by jennifer.mortensen
Want to ensure that you receive product notifications such as those that are sent during unplanned outages? Learn how to configure your notifications in this wiki.
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CU Boulder User Support

March 17, 2020 by Melanie Jones
If you work at CU Boulder, there is a good chance you will be supported by different eComm specialists for different needs. Ask these two questions to find the group with the right expertise.
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Transition from Cvent Classic to Flex | Training

January 7, 2020 by Melanie Jones
If you are familair with creating Standard events with Cvent, you already know 70% of Flex. Flex has taken Standard registration to a whole new level with a drag-and-drop Site Designer and Email Designer.
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Time Between Send and Engagement

December 13, 2019 by jennifer.mortensen
Wondering how much time elapses between your email send and constiutuents' actions? Use the Time Between Send and Engagement report in Marketing Cloud to help assess the need for reminders or additional touch points.
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Recent Email Send Summary

December 12, 2019 by jennifer.mortensen
Interested in exporting your most recent send data without copying and pasting it into an Excel spreadsheet? With Marketing Cloud's Recent Email Send Summary, you can.
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