Tracking

Checkout Marketing Cloud Tracking to find real-time data on all your email sends. You'll find an overview of engagement along with click activity in Marketing Cloud or export this information to a PDF or Excel file to share.

  • From Email Studio hover Tracking in the top navigation and select Sends in the dropdown
  • Select the name of a send to view and/or export detailed analytics

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 Tracking Folders found in the panel on the left (image above) can help keep teams organized.

Compare Email Sends

  • You can click Compare Email Sends after checking the box next to numerous sends

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  • You will be taken to the Overview tab. Users typically look at the following details:
    • Summary
      • Total Sent
    • Inbox Activity
      • Current Activity vs. Activity Over Time
      • Total Opens
      • Unique Opens
    • Delivery Rate
      • Delivery rates usually exceed 98%. If it drops below, contact your eComm specialist.

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Tracking for Individual Data Extensions

  • Above the Overview tab is a option to Select Recipients. Click it.
    • The Data Extensions you sent to will display, each checked by default.
  • Uncheck/check the Data Extensions you want to view analyticcs for.
  • Click the Apply button and the filtered data will populate below
    • You can naviagate to the Click Activity tab with the filter applied.

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  • In the example below, you can see I selected the UCCS Data Extension only, then clicked the Apply button and the data below updated accordingly. Now I can compare how the UCCS audience compared to the average.

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