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Cvent

Cvent | Support and Resources

October 1, 2026 by Melanie Jones

Cvent offers many resources for users, regardless of skill level. Search the knowledge base, take training, get certified, and more!

To navigate to Cvent support and resources, also known as Cvent Community, log in to your Cvent account and click Cvent Community in the bottom of the left navigation.

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Cases

  • Click My Cases in the top-right
    • Here you can view existing cases
  • Users can also Create Case, if you need help ​that a knowledge article can't address
    • Use account code UCCO003 when submitting cases

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Knowledge Base

Search Cvent's knowledge base for quick FAQ’s, step-by-step how-to articles, and video tutorials.

  • From the Cvent Community page, click on Knowledge Base (found on the left or under Education in the navigation)
  • Then use the search to find what you're looking for

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  • After searching, it's useful to filter results or Refine by Product (like 'Event Management')

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Training & Certification

Search Cvent's knowledge base for quick FAQ’s, step-by-step how-to articles, and video tutorials.

  • From the Cvent Community page, click on Training (found on the right or under Education in the navigation)

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Account Code | UCCO003 You'll need CU's account code when logging in or contacting Cvent: UCCO003

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