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Post in Salesforce Chatter
March 31, 2019 by Melanie Jones
Follow these simple steps to post in Chatter while controlling who sees your post.
- Login to Salesforce
- Navigate to the Chatter tab
- Select the group with whom you want to share your Chatter Post, listed on the left*
- eComm specialists should select MECs to ensure all MECs will automatically have visibility
- Use @ symbol followed by the user name to send a direct message
- Click Share
NOTE *Failure to pick a group will share post visibility with all users.

eComm Specialist Chatter Groups
eComm specialists have the option to have a Chatter group to communicate with the users they support.
- System Team Reponsibilities
- The System team will help create the Chatter group initially, add all existing users and continuelly add new users each month.
- eComm Specialist Responsibilities
- The eComm specialist will manage and monitor the Chatter group content. This might include:
- a campus specific notification or session invitation
- available content relevant to your users
- addressing a common question
- encouraging users to brainstorm together
- To kick-off, ensure users know how to:
- manage Chatter notifications and
- post in Chatter (instructions above)
- The eComm specialist will manage and monitor the Chatter group content. This might include:
These Chatter Groups are not to replace the Marketing Cloud/Salesforce and Cvent Chatter groups with all users, managed by the system office.