The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
Cvent | Bank statements and refunds
When creating a Cvent event that accepts credit card transactions, add the following information to your event to help lessen confusion and keep your attendees happy.
- Credit card or e-check transactions will say 'University of Colorado' on your bank or credit card statement.
- If refunds are not allowed, or allowed only in extenuating circumstances, clearly indicate details on the event.
Send questions to Lexie Kelly in CU Treasury.
More about Cvent refunds
Learn more about refunding in Cvent.