eComm Upgrade | Salesforce Changes

Experience a modern, streamlined experience in Salesforce Lightning. The robust data you count on in Salesforce will still be available, but how it appears will be slightly different. You'll notice:

  • a more modern, streamlined experience
  • some helpful tools we'll be rolling out later in 2019

 

Login

The good news is, you can simply continue to use the cu.edu/ecomm/login page to log into Salesforce. If you bookmarked the old link, you'll need to replace it with this new link.

  • Your username & password are the same (the same university email and password you use for the employee portal)

If you run into any trouble, contact your Campus IT Help Desk.

 

Report Name Change

You Inclusion audience Report now automatically only includes individuals subscribed to your preference category. To communicate this change, we changed the report names. You'll now notice SUB text near the end of the Report or name. This indicates what Email Preference Category the audience is subscribed to and the content of communication you are sending. For example:

  • 08 UREL OG Degreed Alumni SUB UCCS Events
    • Subscribed to UCCS Event Emails
  • 08 UREL OG Degreed Alumni SUB UCB Alumni 
    • Subscribed to CU Boulder Alumni Association Emails

Commercial Naming Convention
Transactional Naming Convention

 

Event Campaign Name Change & Additional Event Details

Use Salesforce to further target your invitations based on overall event details and individuals' participation, including:

  • event dates and capacity
  • fees and accounting information
  • all event registrants (including guests, if captured)
  • individual participation status (if collected)

 

UPDATE

Past events will be updated in Salesforce with a new campaign name and additional event details.