The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
eComm Upgrade | Cvent Changes
While Cvent looks and functions the same, beneath the surface is an upgraded integration with Salesforce.
Automatic Salesforce Integration
Use Salesforce to further target your invitations based on overall event details and individuals' participation, including:
- event dates and capacity
- fees and accounting information
- all event registrants (including guests, if captured)
- individual participation status (if collected)
Past events will be updated in Salesforce with a new campaign name and additional event details.