The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
Playable | Add video to your email
The ability to add videos to email messages is not something automatically available within eComm's email marketing tool, Marketing Cloud. However, users can procure a solution called Playable to make this possible.
- Start with a conversation with your campus eComm specialist
- Your eComm specialist will need to ensure you have a Marketing Cloud license (among other things)
- Getting a Marketing Cloud license varies per campus and may or may not come with a cost.
- Based on your eComm specialists guidience, you can explore procuring Playable
- Once procured, your eComm specialist will need to connect the Playable account to the associated Marketing Cloud business unit