'New' Reporting & Portals vs. Legacy Reports & Parked Report Groups

Beginning on Dec. 15, Cvent's reporting upgrade will provide an enhanced interface for generating reports using your event data. While the same data will be available, the process for reporting on it will be slightly different.

Legacy or 'old' reports and parked report groups will be phased out from Dec. 15, 2020 - June 30, 2021 and replaced with 'new' reports and a portal.

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Timeline

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  • You'll no longer be able to create Legacy Reports. 
    • You'll need to create Reports within the 'new' Reporting interface.
  • You can still run existing Legacy Reports, and they will still populate with current data. While you'll be able to modify saved Legacy Reports as needed (such as adding a new column), you won't be able to save your changes.
  • There will be no impact to Legacy Reports in a Parked Report Group.

Frequently Asked Questions

 

  • After December 15, 2020, will I be able to go back into my old events and run reports? 
    • Absolutely! You will not be losing any of this data, all that’s changing is the way you run the reports. New Reports have retroactively been turned on throughout your whole Cvent account. 
  • After December 15, 2020, will I be able to edit any Legacy Reports I’ve already saved? 
    • Yes! You can edit but not save. As a reminder, Legacy Reports will not be available after mid-next year, so we encourage you to start adopting new Reports as soon as possible. 
  • I need help rebuilding some of my reports. Can Cvent help? 
    • Cvent’s award-winning, 24/7 Customer Support team can help anytime with rebuilding reports in the new framework. They’re a quick phone call or chat away, or you can submit a case for the team to get back to you at a later time. 

 

Other FAQs

 

 

  • Legacy Reports & Parked Report Groups will be removed. 
    • No data is being removed from Cvent; you'll just need to access it via new Reports.

'New' Reporting

Navigating to Reporting in Cvent varies slightly depending on the type of event you've created. After that, running, customizing and saving a Report behaves the same, regardless of the event type.

Hover the Reporting tab >> Click Reports in the first column

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Click Reports tab

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Hover Cross Events dropdown >> Select Cross Event Reports

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Make Reports Accessible Do you have a colleague who would benefit from accessing Cvent Reports in real-time without your assistance? Your eComm specialist can create a Portal User (for free) and publish Reports to the Portal to be viewed, filtered and exported as desired. Learn more below.

Portals

The Portal makes Cvent Reports available to stakeholders via a secure login. These free licenses grant individuals access to specific Reports that can be viewed in real-time and filtered or exported as needed. Get started with three easy steps

Cvent Portal Details