While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
HCM updates are almost here. See where to find training, how to report issues
Starting on Dec. 1, hiring transactions, including Transfers, will be initiated with the new Transaction Launch Page. With this, you will notice the following:
- Streamlined navigation and data entry for Hire, Rehire and Additional Job processes.
- Integrations with applicant tracking systems to simplify data entry for hiring.
- Approvals related to hiring transactions will use the Approval Workflow Engine (AWE).
- Contract information will pre-populate from the Contract Cross-walk Table.
To view blog posts related to these updates, click here.
Training and resources
Practice scenarios, a recorded webinar, instructional guides, Skillsoft Captivate courses and other resources can be found on the HCM Community website. Captivate courses will be available in Skillsoft after the upgrade, so you can practice using the new functionality as needed. Audio will be added to each course in coming weeks.
Six streamlined guides were created for different Hire, Rehire and Additional Job scenarios. They outline the situation, data needed and prerequisite information for various transactions.
In addition, the Approving Transfers and Transferring an Employee to a Position with a New Contract guides have been retired and combined into the new Approving Transactions guide. Other new guides include Viewing Related Content and Transactions and Approvals Frequently Asked Questions.
Report an issue or ask questions after the upgrade
If you experience system issues after the upgrade, please turn your popup blocker off and clear your cache so new updates take effect.
If you still have issues or questions, email email@example.com or call 303-860-4200, option 2.
When reporting a problem, please provide the error message or unexpected behavior encountered, steps performed that resulted in the error message or behavior and screen shots.