Phone hours for the PSC Service Desk are temporarily limited to 10 a.m.-12 p.m. and 1 p.m.-3 p.m.
We will do our best to return voicemails the same day if they’re received by 4 p.m.
Departments and employees are encouraged to resolve and submit all outstanding card transactions in Concur before their last day of employment. Discovering unreconciled expenses in Concur following an employee’s last day of work should be infrequent, however we understand that it does happen. Historically, departments with an employee who terminated before reconciling all Commercial Card transactions would work with the PSC to have those charges reassigned to a remaining active employee who is also a cardholder. That active cardholder employee would then prepare and submit those expenses left by the separated employee from their own Concur profile.
The PSC will host a Concur 101 webinar on 2/23/23 from 2 – 3 pm MST. The course will cover information you need to know before you travel, how to create a report, travel reconciliation, expense entries, and report review/report submission.
Changes are being made to make the expense reporting experience quicker and easier. While you’ll notice a change in layout, everything you need to complete your expense report is still there. This experience should be simple and intuitive to navigate, but to ensure you are prepared, the Procurement Service Center (PSC) is hosting webinars to prepare you for the upcoming changes to Concur.
You asked and we answered! The Concur online booking tool has been enhanced to provide features that our travelers have been asking for over the past few years.
With feedback received from the campus communities, the PSC has completed a full review and clean-up of the expense types in Concur, our travel and expense management system.