We are currently aware of an issue affecting delegate functionality in Concur Request.
Delegates may experience errors or be unable to add entries to Requests when acting on behalf of other users within the Request module.
Please note that Expense delegate access is not impacted and continues to function as expected.
Workaround: Users can prepare and submit their own requests directly until this issue is resolved.
Our team is actively working to resolve the issue and will provide updates as soon as more information becomes available.
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Known Issue: Incorrect Per Diem Calculations within Concur
September 22, 2022 by Staff
Known Issue: Per diem rates in Concur are currently calculating incorrectly for some domestic locations. International destinations are not affected by this issue.
When a user creates a travel allowance itinerary, the per diem rate is defaulting to the US standard rate of $59 (for full day of travel) for destinations within the following states: Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming even if the actual GSA rate should be higher.
There are no current workarounds and travelers should hold off on submitting any expense reports that include per diem expenses at these locations until the issue is fully resolved.
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