Starting Monday, June 29, the PSC Service Desk will temporarily pause phone support. Please visit our blog postfor details regarding alternative support options including email, ask Goldie, and the virtual office hours updated schedule.
The PSC Payable processors work invoices and forms by alpha assignments. This helps our processors manage workload and maintain consistent processing times. For this reason, however, when multiple invoices are submitted all at once for various suppliers, they won’t always get processed at the exact same time.
To ensure expeditious invoice processing, please resolve Match Exceptions prior to approving payment. Invoices that are approved in error before a Match Exception has been resolved go to Accounts Payable (AP) Final Review.