Holiday closure: Employee Services will be closed Monday, Jan. 18, in honor of Martin Luther King Jr. Day. We will reopen at 8 a.m. Tuesday, Jan. 19.
You must request a username and a password (called an “IdentiKey” or a “PassportID”, depending on your campus) to access the Benefits Enrollment Tool.
Select your campus for instructions
CU Boulder
Learn about IdentiKey
- Visit CU Boulder's IdentiKey FAQ to learn more.
Claim your account
- Visit the IdentiKey Activate Your Account page. This tutorial will walk you through the process of obtaining login credentials.
Forgot your password? Need to change your password?
- Visit the IdentiKey Password Reset page to reset your password.
Need help?
IT Service Center
- Call: 303-735-4357 (5-HELP from a campus phone)
- Email: help@colorado.edu
- Hours: Visit the IT Service Center website for times.
CU Colorado Springs
Claim your account
- Go to the Claim Your Account page, fill out all the fields and press submit.
Forgot your password? Need to change your password?
Need help?
IT Help Desk
- Call: 719-255-3536
- Website: Visit the IT help page
- Hours: 8 a.m. to 6 p.m. Monday Friday; closed Saturdays, Sundays and staff holidays
CU Denver and CU Anschutz
Claim your account
- Go to My Account, and follow the steps to claim your account.
Forgot your password? Need to change your password?
- Go to Identity Self Service.
- Enter your username and password.
- Click “Sign In” and follow the instructions to reset your information.
Need help?
OIT Help Desk
- Call: 303-724-4357 (4-HELP)
- Email: UCD-OIT-HelpDesk@ucdenver.edu
- Website: Visit the OIT help desk
- Hours: 7:30 a.m. to 5 p.m. Monday - Friday
CU System
Contact the UIS Service Desk for assistance in claiming your username and resetting your password:
- Call: 303-860-4357
- Email: help@cu.edu
- Hours: 7:30 a.m. to 5:30 p.m. Monday - Friday, excluding official university holidays