Benefits Enrollment tool: Get your username and password

The university’s new online Benefits Enrollment tool makes enrolling in benefits simple. The tool is available in the CU Resources area of the portal (, under the “Payroll and Compensation” menu on the left. Currently, this tool is available only for newly hired or newly eligible employees and cannot be used for changes due to a qualifying life event.

For retirees and other CU employees without portal access, we’ve presented instructions on how to obtain a username and a password (called an “IdentiKey” or a “PassportID” depending on your campus) so that you may access this easy-to-use tool in the portal.

For instructions on obtaining a username and a password, please select your campus from the options below.


Learn about IdentiKey

Visit CU-Boulder's IdentiKey FAQ to learn more.


Claim your account

Visit CU Boulder's Primary Account Activation site.

This tutorial will walk you through the process of obtaining login credentials.


Forgot your password? Need to change your password?

Use the Identity Manager area to reset your password.


Need help?

IT Service Center

Call: 303-735-4357 (5-HELP from a campus phone)


Hours: Visit for times.

CU Colorado Springs

Claim your account

Go to the Claim Your Account page, fill out all the fields and press submit.

Forgot your password? Need to change your password?

Click here to reset your password.

Need help?

IT Help Desk

Call: 719-255-3536

On the Web:


8 a.m. – 6 p.m. Monday - Thursday

8 a.m. – 5 p.m. Friday

Closed Saturdays, Sundays and staff holidays

CU Denver and CU Anschutz

Claim your account

Go to

Select “Claim Your PassportID.”

Enter Employee ID, last name, and day and month of birth.

Follow on-screen instructions to select security questions, and finish claiming account.


Forgot your password? Need to change your password?

Go to

Enter your username and password.

Click “Sign In” and follow the instructions to reset your information.

Read more about Passport ID and how to change your password or security questions.


Need help?

Help Desk

Call: 303-724-4357 (4-HELP)


On the Web:

Hours: 7:30 a.m. - 5 p.m. Monday - Friday

CU System

Contact the UIS Service Desk for assistance in claiming your username and resetting your password:

UIS Service Desk

Call: 303-860-4357


Hours: 7:30 a.m. - 5:30 p.m. Monday - Friday

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