Benefits Enrollment Tool Access Help [1]
You must request a username and a password (called an “IdentiKey” or a “PassportID”, depending on your campus) to access the Benefits Enrollment Tool.
Select your campus for instructions
CU Boulder
Learn about IdentiKey.
Visit CU Boulder's IdentiKey FAQ [2] to learn more.
Claim your account.
Visit CU Boulder's Primary Account Activation [3] site. This tutorial will walk you through the process of obtaining login credentials.
Forgot your password? Need to change your password?
Use the Identity Manager [4] area to reset your password.
Need help?
IT Service Center
- Call: 303-735-4357 (5-HELP from a campus phone)
- Email: help@colorado.edu [5]
- Hours: Visit the IT Service Center website [6] for times.
CU Colorado Springs
Claim your account.
Go to the Claim Your Account [7] page, fill out all the fields and press submit.
Forgot your password? Need to change your password?
Click here to reset your password [8].
Need help?
IT Help Desk
- Call: 719-255-3536
- Website: Visit the IT help page [9]
- Hours: 8 a.m. to 6 p.m. Monday Friday; closed Saturdays, Sundays and staff holidays
CU Denver and CU Anschutz
Claim your account.
- Go to My Account [10].
- Select “Claim Your PassportID.”
- Enter Employee ID, last name, and day and month of birth.
- Follow on-screen instructions to select security questions, and finish claiming account.
Forgot your password? Need to change your password?
- Go to Identity Self Service. [11]
- Enter your username and password.
- Click “Sign In” and follow the instructions to reset your information.
Need help?
Help Desk
- Call: 303-724-4357 (4-HELP)
- Email: UCD-OIT-HelpDesk@ucdenver.edu [12]
- Website: Visit the OIT help desk [13]
- Hours: 7:30 a.m. to 5 p.m. Monday - Friday
CU System
Contact the UIS Service Desk for assistance in claiming your username and resetting your password:
UIS Service Desk
- Call: 303-860-4357
- Email: help@cu.edu [14]
- Hours: 7:30 a.m. to 5:30 p.m. Monday - Friday, excluding official university holidays