Published on University of Colorado (https://www.cu.edu)

Home > Benefits Enrollment Tool Access Help

Benefits Enrollment Tool Access Help [1]

Need to access the portal's Benefits Enrollment Tool?

You must request a username and a password (called an “IdentiKey” or a “PassportID”, depending on your campus) to access the Benefits Enrollment Tool.

Select your campus for instructions

CU Boulder

Learn about IdentiKey.
Visit CU Boulder's IdentiKey FAQ [2] to learn more.

Claim your account.
Visit CU Boulder's Primary Account Activation [3] site. This tutorial will walk you through the process of obtaining login credentials.

Forgot your password? Need to change your password?
Use the Identity Manager [4] area to reset your password.

Need help?

IT Service Center

  • Call: 303-735-4357 (5-HELP from a campus phone)
  • Email: help@colorado.edu [5]
  • Hours: Visit the IT Service Center website [6] for times.

CU Colorado Springs

Claim your account.
Go to the Claim Your Account [7] page, fill out all the fields and press submit.

Forgot your password? Need to change your password?
Click here to reset your password [8].

Need help?

IT Help Desk

  • Call: 719-255-3536
  • Website: Visit the IT help page [9]
  • Hours: 8 a.m. to 6 p.m. Monday Friday; closed Saturdays, Sundays and staff holidays

CU Denver and CU Anschutz

Claim your account.

  • Go to My Account [10].
  • Select “Claim Your PassportID.”
  • Enter Employee ID, last name, and day and month of birth.
  • Follow on-screen instructions to select security questions, and finish claiming account.

Forgot your password? Need to change your password?

  • Go to Identity Self Service. [11]
  • Enter your username and password.
  • Click “Sign In” and follow the instructions to reset your information.

Need help?

Help Desk

  • Call: 303-724-4357 (4-HELP)
  • Email: UCD-OIT-HelpDesk@ucdenver.edu [12]
  • Website: Visit the OIT help desk [13]
  • Hours: 7:30 a.m. to 5 p.m. Monday - Friday

CU System

Contact the UIS Service Desk for assistance in claiming your username and resetting your password:
UIS Service Desk

  • Call: 303-860-4357
  • Email: help@cu.edu [14]
  • Hours: 7:30 a.m. to 5:30 p.m. Monday - Friday, excluding official university holidays

 

Groups audience: 
Employee Services
Right Sidebar: 
ES: Benefits Contact

Source URL: https://www.cu.edu/employee-services/benefits-enrollment-tool-access-help

Links
[1] https://www.cu.edu/employee-services/benefits-enrollment-tool-access-help
[2] https://oit.colorado.edu/services/identity-access-management/identikey/faq
[3] https://oit.colorado.edu/tutorial/identikey-primary-account-activation
[4] https://cuidm.colorado.edu/pwreset/password_reset.html
[5] mailto:help@colorado.edu
[6] https://oit.colorado.edu/support/it-service-center
[7] https://accounts.uccs.edu/cgi-accounts/claim_account_wiw.pl?mode=claimaccount
[8] https://accounts.uccs.edu/cgi-accounts/claim_account_wiw.pl
[9] http://www.uccs.edu/it/get-help.html
[10] https://myaccount.ucdenver.edu/
[11] https://passport.ucdenver.edu/oim
[12] mailto:UCD-OIT-HelpDesk@ucdenver.edu
[13] https://www1.ucdenver.edu/offices/office-of-information-technology/
[14] mailto:help@cu.edu