We are currently aware of an issue affecting delegate functionality in Concur Request.
Delegates may experience errors or be unable to add entries to Requests when acting on behalf of other users within the Request module.
Please note that Expense delegate access is not impacted and continues to function as expected.
Workaround: Users can prepare and submit their own requests directly until this issue is resolved.
Our team is actively working to resolve the issue and will provide updates as soon as more information becomes available.
PSC Holiday Closure information
The Procurement Service Center, along with the entire System Administration, is closed Monday, December 26th-Monday, January 2nd. We will resume normal operating hours on Tuesday, January 3rd. If this is an urgent matter that will result in a service disruption, or if you are in travel status and need immediate support, please respond to this email with URGENT in the subject line and email psc@cu.edu. We will check email once daily, Monday-Friday, during the closure.
Payments
Only payments processed, fully approved, and in payable status before December 21st had checks issued before the printing operations closed on December 23rd. For invoice payments, the invoice due date according to the PO or contract terms must also have been on or before January 2, 2023, for the payment to have been released prior to the campus closing on December 24th. Checks will resume regular daily processing once the campuses reopen on January 3rd.
Travel Support
If you are in travel status during the break and are experiencing issues with your travel reservations, please contact Christopherson Business Travel first for assistance dedicated to CU travelers. Regular call center hours are from 7:00 a.m. to 5:30 p.m., Monday through Friday. After-hours assistance is available after 5:30 p.m., weekends and during CBT holiday observance on Dec. 23rd, Dec. 26th and Jan. 2nd.
CBT Contact Information
• Toll Free Phone: 1.855.462.8885
• Local Phone: 303.694.8744
• Email: cutravel@cbtravel.com
• After Hours: 1.800.954.0023 - Reference ID code 6LV
• International After Hours: 682.233.0916 - Reference ID code 6LV




