You must request a username and a password (called an “IdentiKey” or a “PassportID”, depending on your campus) to access the Benefits Enrollment Tool.
Select your campus for instructions
CU Boulder
Learn about IdentiKey
- Visit CU Boulder's IdentiKey FAQ to learn more.
Claim your account
- Visit the IdentiKey Activate Your Account page. This tutorial will walk you through the process of obtaining login credentials.
Forgot your password? Need to change your password?
- Visit the IdentiKey Password Reset page to reset your password.
Need to sign up for multifactor authentication?
- In January 2024, CU Boulder implemented multifactor authentication a requirement to access campus portals. Visit CU Boulder's DUO MFA webpage for details on how to set up multifactor authentication.
Need help?
IT Service Center
- Call: 303-735-4357 (5-HELP from a campus phone)
- Email: oithelp@colorado.edu
- Website: Visit the IT Service Center website.
- Hours: 7:30 a.m. to 7 p.m. Monday - Friday; closed weekends and campus holidays
CU Colorado Springs
Claim your account
- Go to the Claim Your Account page, fill out all the fields and press Submit.
Forgot your password? Need to change your password?
Need help?
IT Help Desk
- Call: 719-255-4357
- Email: helpdesk@uccs.edu
- Website: Visit the IT help page
- Hours: 7:30 a.m. to 6 p.m. Monday - Friday; closed weekends and campus holidays
CU Denver and Anschutz Medical Campus
Claim your account
- Go to My Account, and follow the steps to claim your account.
Forgot your password? Need to change your password?
- Go to Identity Self Service.
- Enter your username and password.
- Click “Sign In” and follow the instructions to reset your information.
Need help?
OIT Help Desk
- Call: 303-724-4357 (4-HELP from a campus phone)
- Email: oit-servicedesk@ucdenver.edu
- Website: Visit the OIT help desk
- Hours: 7:30 a.m. to 6 p.m. Monday - Thursday; 7:30 a.m. to 5 p.m. Friday
CU System
Contact the UIS Service Desk to claim your account.
Forgot your password? Need to change your password?
Need help?
UIS Service Desk
- Call: 303-860-4357
- Email: help@cu.edu
- Website: Visit the UIS Service Desk page.
- Hours: 7:30 a.m. to 5:30 p.m. Monday - Friday, excluding official university holidays