Having trouble using Skillsoft Percipio?
Refer to this page for any known issues, workarounds and FAQs for Pericpio courses. If you are experiencing an issue not listed below, email system.training@cu.edu for additional support.
Known Issues
Completing a Recurring Course
If you need to complete a recurring course, after locating the course:
- If the course is marked Not Started, click Launch and complete the course.
- If the course is marked Completed, click the Actions icon (three dots) on the top right side of the course description and click Restart to complete the course. This will ensure that the new completion date displays in your Learning Activity.
- If the course is marked Started and there is no Restart action available from the Actions menu, click Launch and choose No or Restart when prompted to resume where you left off in order to complete the course fresh from the beginning.
Frequently Asked Questions
How do I take required training on Skillsoft Percipio?
Students
- Log on to your student portal.
- Click Training, in the upper-right navigation.
- Click Percipio.
CU Boulder Students
- Log on to your Buff Portal.
- Click the navigation bar on the top left.
- Enter Skillsoft in the search box.
- Select Skillsoft Training.
- Click Start Skillsoft.
Faculty, Staff & POIs
- Log on to your campus portal (https://my.cu.edu).
- Open the CU Resources dropdown menu.
- Select Training.
- Click the Skillsoft Percipio tile.
Is Skillsoft Percipio more than just compliance training?
Yes, Percipio is a learning management system that offers various eLearning and online training. These solutions include Business Skills, Training, Digital Skills Training, and IT Skills, to mention a few. The platform's professional certification catalog also provides content for your training certification program needs.
Where can I find my record of training completions?
Percipio keeps a real-time record.
- Click My Learning on the left-hand side.
- Select the My Acheivements tile for a list of all course completions.
- You may also access your completions by selecting the Trophy icon in the right-hand corner of Skillsoft Percipio.
NOTE: Employees may access training records from their portal by using the Training Summary.
How do I view a certificate of completion for a course I completed in Skillsoft Percipio?
To view a completion certificate:
- Log onto Skilsoft Percipio.
- Click My Learning on the left-hand side.
- Select the Completion Certificates tile for all available certificates.
Where can I find instructor-led training (ILT) courses?
- Log on to Skillsoft Percipio.
- Click the Live Learning tab.
- Click View all live learning.
Or
- Log on to Skillsoft Percipio.
- Select Library on the left-hand side.
- Scroll near the bottom of the page and click Live Learning Calendar.
Why am I unable to enroll in an ILT session?
You may be already enrolled in another session of the same course. You must withdraw from a session you're enrolled in before you can enroll in a different one.
Who do I contact if I have a problem with Percipio?
Email Employee Learning and Development at system.training@cu.edu.
How do I turn off my pop-up blocker?
The job aid, Disabling Pop-Up Blockers and Clearing Cache, will help you ensure your browser can display up-to-date information.
Why is the course I completed not showing up in the portal under Learning Transcript?
There is a one to two business day delay from the time you complete a course and quiz in Skillsoft Percipio to when it appears in your portal. If more than two business days have passed and you do not see the course, email Employee Learning and Development at system.training@cu.edu.