IMPORTANT: The FinPro Help Desk is transitioning to a PSC Service Desk. Learn how the OUC and PSC are reorganizing help desk and training functions. During the transition (Sept 7-Oct 31), hours for phone service are 10:00 a.m.-noon and 1:00-3:00 p.m., Mon-Fri. Voicemail will not be monitored. Email us anytime at FinProHelp@cu.edu.
PET Update - May 18
Payroll Expense Transfers (PETs) are among our highest priorities
Fixing PET problems is a top priority for both the HCM and Finance teams, especially as we approach fiscal year-end.
Here’s what we’re doing:
- On a daily basis, we’re monitoring the accounting lines in HCM and FIN to confirm that they match up.
- If HCM does not feed a PET transaction into FIN, we’ll notify the PET creator (referencing the PET ID) that there’s a problem. No department action is necessary – we’ll send another notification after we’ve fixed the issue.
Here’s what we’re asking you to do:
- If you notice a problem with a PET not showing up appropriately in FIN – and if you have not received an email notification about that PET – please contact HCM_Community@cu.edu and tell us the PET ID that hasn’t fed.
Continue to let us know what you notice